PRIVACY STATEMENT

Aer Arann Islands are committed to respecting your privacy and protecting your personal data.

This Privacy Statement sets out what we do with your personal information and how we keep it secure. It explains what personal information we collect, where, why and how we collect it, as well as what your rights are over the personal data we hold about you. We use the terms “personal data” and “personal information” interchangeably in this Statement to mean details which identify you or could be used to identify you, such as your name and contact details, your travel arrangements and purchase history etc. This Privacy Statement gives effect to our commitment to protect your personal information. It applies to personal information about you that we collect, use, and otherwise process in connection with your relationship with us as a guest or potential guest, including when you travel with us or use our services; when you interact with us on social media or use our website. The purpose of this Privacy Statement is to enable you to understand how we process your personal data and to exercise control over it. The principle of “transparency” in data protection law requires that we communicate to you (via this Privacy Statement) about how we process your personal data in an easily accessible and easy to understand format.

As a valued Aer Arann Islands guest, your personal privacy is very important to us. Therefore:

• We use your personal data to help us understand you better so that we can improve your guest experience / provide you with relevant offers.
• If you inform us you don’t want to receive marketing emails we will stop sending them. We will, of course, continue to send you essential information relating to a product or service you have purchased to keep you informed about your booking and travel itinerary.
• We put in place measures to protect your personal data and keep it secure.
• We respect your data protection rights and aim to give you control over your personal data.
• We are transparent about the personal data we collect and what we do with it.
• We use the personal data you give us for the purposes described in this Privacy Statement, (this include providing you with services you have requested / enhancing your experience)

You can obtain a copy of our full Privacy Statement by email from [email protected]. In order to help you to understand better how we use your personal information. In it, we explain in more detail the types of personal information we collect, how we collect it, what we use it for and who we share it with. In the full Privacy Statement you can also find some specific examples of why and how we use your personal information. If you have further questions please get in touch with us at [email protected]  or write to us at, Aer Arann Islands, Inverin, County Galway. Without prejudice to your rights under applicable laws, this Privacy Statement is not contractual and does not form part of your contract with us.

Privacy policy

Who is collecting your data?

Aer Arann Islands Inverin County Galway; email address [email protected] is the data controller of your personal data where you book services that we provide to you. We collect the following data: your name, title, contact information including email address and phone number; payment details; travel itinerary, any Aer Arann Islands services booked or special assistance requested; purchase history, information about your searches and web usage.

What we do with the personal data we collect?

We require your information to deliver services to you and to understand your needs and provide you with a better service. From time to time, we may also use your information to contact you for market research purposes. We may use your information to improve our products and services or customize our website/app according to your interests. We may send promotional emails about special offers and deals to the email address you have provided (unless you indicate you don’t wish to receive these).

How do we keep your personal data secure?

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How can you control your personal data?

How do we use cookies?

Cookies help us to keep our website functioning securely and to provide you with a better service. Cookies allow us to recognise your device or computer and to see how you interact with our website, but not to identify you as an individual.